{
  "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json",
  "basics": {
    "name": "Saurav Patro",
    "label": "Product leader: marketplaces, partner platforms, incentives, LLM products",
    "email": "saurav.patr@gmail.com",
    "url": "https://sauravpatro.com/",
    "image": "https://sauravpatro.com/avatar.jpg",
    "summary": "Ten years building marketplaces on every side: platform (Careem), sellers (Amazon), delivery partners (Zomato), three-sided travel (Travel Triangle), game economy (Hike), B2B billing (Delhivery). Ships LLM products and builds with Claude Code.",
    "location": {
      "city": "Dubai",
      "countryCode": "AE"
    },
    "profiles": [
      {
        "network": "LinkedIn",
        "url": "https://linkedin.com/in/saurav-patro-a2164330"
      }
    ]
  },
  "work": [
    {
      "name": "Careem",
      "position": "Lead Product Manager, New Bets (AI & Enterprise)",
      "startDate": "2024-03",
      "highlights": [
        "Built Tenants partner platform: 20+ partners in Dubai, 15 in Jordan, 7 in Egypt in six months; car-rental partner GTV via Careem ~5% to ~96%",
        "Launched Careem for Business: 200+ interest forms from ~70 companies in two weeks; $200K/month revenue three months after launch",
        "Shipped LLM grocery list: 22% week-one adoption vs 5-7% target; adopter order value ~70 to ~250 AED",
        "Ask Careem retrieval assistant at ~98% accuracy; up to 80% of ops workflows on AI; merchant onboarding 6 days to 1",
        "Careem Plus trial-to-paid 40% to 70%, retention 40% to 65%; seven direct reports"
      ]
    },
    {
      "name": "Zealth.club",
      "position": "Chief Product Officer & Co-Founder",
      "startDate": "2023-04",
      "endDate": "2024-01",
      "highlights": [
        "Consumer health records on India's ABHA rails, piloted across 8 hospitals and 40 clinics"
      ]
    },
    {
      "name": "Hike",
      "position": "VP, Chief of Staff to CEO",
      "startDate": "2022-04",
      "endDate": "2023-03",
      "highlights": [
        "$100M recurring revenue, profitable from day one",
        "Two-currency economy; pay-to-play converting 8% of new users monthly",
        "Rush VIP: spend +30%, D30 retention 12% to 30%"
      ]
    },
    {
      "name": "Amazon",
      "position": "Product Leader, Seller Growth & Quick Commerce",
      "startDate": "2020-12",
      "endDate": "2022-04",
      "highlights": [
        "Seller onboarding and gamification: $130M incremental revenue",
        "Top Brands trust signal: D2C revenue +200%",
        "30+ signal quality engine: returns -25%"
      ]
    },
    {
      "name": "Zomato",
      "position": "Group Product Manager, Online Ordering",
      "startDate": "2018-09",
      "endDate": "2020-12",
      "highlights": [
        "90K-cyclist fleet: 43% of orders at 50% lower cost",
        "Cohort-level rider rate cards; first promotion and platform-fee platform",
        "250-city P&L from -20% to +16% EBITDA"
      ]
    },
    {
      "name": "Travel Triangle",
      "position": "Product Leader, Customer Experience",
      "startDate": "2017-06",
      "endDate": "2018-07",
      "highlights": [
        "Weekend getaways: 90% of repeat travellers and 40% of revenue in six months",
        "Lead scoring on 25+ attributes: lead-to-conversion +23%"
      ]
    },
    {
      "name": "Delhivery",
      "position": "Manager, Business Operations",
      "startDate": "2015-12",
      "endDate": "2017-06",
      "highlights": [
        "DMiles prepaid B2B wallet: $3M recovered, leakage -95%",
        "AddFix address-resolution engine"
      ]
    }
  ],
  "education": [
    {
      "institution": "XLRI Jamshedpur",
      "studyType": "MBA",
      "startDate": "2013",
      "endDate": "2015"
    },
    {
      "institution": "Central University of Jharkhand",
      "studyType": "BBA",
      "area": "Strategy & Marketing",
      "startDate": "2009",
      "endDate": "2012"
    }
  ],
  "skills": [
    {
      "name": "Marketplaces & partner platforms"
    },
    {
      "name": "Incentive & economy design"
    },
    {
      "name": "B2B billing & wallets"
    },
    {
      "name": "LLM products"
    }
  ]
}